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Should I repair or replace my appliance?

Should I repair or replace my appliance?
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Is it time to recycle my faulty appliance?

A domestic appliance break-down is an unwelcome event that will hit every home from time to time. When it comes to can’t-live-without appliances like cookers, fridges and washing machines, you’ll be wondering if it’s cheaper to repair or replace.

Is your appliance safe to use?

It’s not always possible to manage the costs and admin involved in sorting out a broken appliance and you may be tempted to soldier on with a non-working fridge light or an oven that takes a very long time to heat up. But you do need to consider safety, as well as money and time.

Gas appliances that are not working always need to be checked out by an engineer, otherwise you risk a gas leak or carbon monoxide poisoning.

Appliances that give even small electric shocks are not safe to use. Unplug them, and do not use again until an engineer has taken a look.

Fridges and freezers that do not maintain a low enough temperature can put your family at risk from food poisoning. So be cautious until you get your faulty fridge repaired or replaced.

How do I decide whether to repair or replace white goods?

These are some questions to consider when deciding whether to replace a domestic appliance.

  • How long have you had the appliance?
  • How easy is it to replace the appliance?
  • Is the repair more expensive than the replacement?
How long have you had the appliance?

The age of your broken appliance will figure as you decide whether to repair or get a new one.

Most appliances come with a warranty. If your appliance fails within the warranty period, the manufacturer will repair or replace it. The warranty can give an idea of how long the manufacturer expects the appliance to last – but many appliances outlast their warranty, particularly if they are carefully maintained.

According to Magnet, which has researched the lifespan of appliances, you can expect a fridge to last ten years, while a microwave may last nine years. A gas cooker lasts on average 15 years, while an electric cooker lasts 13.

How easy is it to replace your appliance?

Built-in appliances or appliances with custom finishes or features will be more expensive to replace on a like-for-like basis. So you may be willing to pay more for a repair to these.

Is the repair more expensive than the appliance?

The only way to make this decision is to do some research. It’s notoriously difficult for engineers to diagnose appliance faults without a visit, but try to get some idea of how much the repair and spare parts might cost by getting quotes.

Then do your research on the costs of replacing the appliance. Consumer guides like Which? are your friend here.

Help with deciding whether to repair or replace specific appliances

We have some blogposts with advice to help you decide whether to repair or replace specific appliances.

Is it worth storing a domestic appliance that is not in use?

Cheaper domestic appliances are probably not worth storing unless they are relatively new and you know that you will be bringing them back into use within the next six months. Stored domestic appliances like fridges, ovens and cookers will all be covered by your Store and Insure self-storage insurance policy.


Question and Answer


Are my stored domestic goods insured while they are being moved?

Your policy with Store and Insure covers your domestic goods in storage, and while they are in transit between your home and your storage unit in a covered vehicle. If you have got professional removers to move your stored items, their insurance will cover your goods in case of any damage during the moving process.


Can I keep a tumble dryer in a self-storage unit?

White goods, including tumble dryers and washer dryers can be stored in a self-storage room. They can also be included in your Store and Insure policy. Note that most storage companies will not allow you to plug in and use an appliance in your storage room.


Can I keep electrical goods in my storage unit?

It’s normal to store electrical goods, including domestic appliances in your storage unit. As a rule, storage companies will not allow you to store electrical goods that are running. For example, you can’t plug in your refrigerator in your storage unit.


Can I put a fridge on its back in my storage unit?

It is not a good idea to store a fridge on its back or on its front. Domestic appliances are best stored in their intended position.


What is the best way to clean a fridge before storage?

To clean a fridge or freezer for storage, follow the manufacturer’s instructions. Use a non-abrasive, non-scented cleaning product and be sure to dry your fridge before it goes into storage.